AvailableWhere Comfort Feels Like Home!
Find the room that feels right, explore it with Haven—our virtual concierge—and arrange every detail of your stay in one place.


Choose your suite
4 suite types match your stay
Available
AvailableRuby Suite
King · Up to 3 guests
ReservedSapphire Suite
Private bedroom · Up to 5 guests
AvailableDiamond Suite
2 bedrooms · Up to 4 guestsSee the experience
Recent photos and videos from our property and suites.
Why guests choose Oak Haven
Useful details, trusted feedback, and personal support before arrival.
“Warm service, comfortable rooms, and a smooth arrival experience.”
Read Google reviewsCompare capacity, bed type, amenities, accessibility requests, photos, video, and guided 360° views.
Ask about check-in, parking, accessibility, pet policies, rooms, transport, and local recommendations.
Plan beyond your room
Directions, transfers, dining, events, and local experiences coordinated in one place.
Directions & transfers
Use the live Nigeria map, street and satellite layers, GPS guidance, and airport transfer requests.
Dining & local guide
Ask Haven for nearby dining, shopping, events, and activities based on your stay.
Direct-booking support
Need help comparing rates or completing checkout? Reach the concierge any time.
Stay connected
Receive monthly appreciation messages, service updates, returning-guest promotions, and a direct link to plan your next visit.
My Stay
Everything you need before, during, and after your visit.
Your arrival at a glance
Check, manage, or cancel.
Enter the Reservation ID from your confirmation and the email address used when booking. We’ll securely retrieve your stay details.
Oak Haven Live Events
Watch the restaurant and snooker spaces from multiple angles, or browse the latest event highlights.
Keep the broadcast current.
Authorized administrators can upload, replace, caption, and organize event pictures and videos.
How may we help?
Request assistance now or schedule it for later.
Housekeeping
Room cleaning, fresh towels, linens, and amenities.
Room Service
Meals, drinks, and snacks delivered to your door.
Maintenance
Report an issue and track assistance from our team.
Transportation
Airport transfer, local transport, and pickup requests.
Front Desk
Call the front desk directly for reservations or help with any part of your stay.
Ask for helpSecurity
24-hour safety assistance and urgent guest support.
Oak Haven Lodging & Suites
Plot 7 & 9 Oakwood Park, Shimawa Village Road, Shagamu L.G.A., Ogun State, Nigeria · Private tours daily, 9:00 AM–6:00 PM
Concierge: +234 816 343 5375 · info@oakhavensuites.com · www.oakhavensuites.comMeet Haven
Human-like AI assistance across the Oak Haven website, guest app, voice, video, messaging, kiosks, and real-world hospitality experiences.
Phone Agent
Understands intent, answers questions, books follow-ups, captures outcomes, and hands complex calls to staff with context.
Discovery Agent
Guides guests through rooms, services, policies, availability, and tailored recommendations in real time.
Sales Agent
Compares suites, answers booking questions, reduces friction, and guides guests toward an informed reservation.
Human Co-Pilot
Supports employees during calls, conferences, video meetings, staff chats, and WhatsApp conversations.
Open HavenConnectRetention Agent
Coordinates stay reminders, relevant recommendations, loyalty follow-ups, and personalized re-engagement.
Directions to Oak Haven
Share your location while travelling for live guidance and arrival support.
Guest Policies
The purpose of this Guest Policy is to ensure a safe, comfortable, and respectful living environment for all residents of Oak Haven — Lodging and Suites. While guests are welcome, residents are responsible for ensuring their visitors comply with community standards, property rules, and quiet hours.
Arrival and departure
Early check-in is subject to room availability.
Late check-out is subject to management approval.
01 · Purpose
The purpose of this Guest Policy is to ensure a safe, comfortable, and respectful living environment for all residents of Oak Haven — Lodging and Suites. While guests are welcome, residents are responsible for ensuring their visitors comply with community standards, property rules, and quiet hours.
02 · Definition of a Guest
A guest is defined as any person not listed on the resident’s lease agreement who visits or temporarily stays in an apartment or suite. This includes friends, family members, or overnight visitors.
03 · Guest Registration & Access
All overnight guests must be registered with management at least 24 hours in advance, either through the front desk or by email at info@oakhavensuites.com.
Guests must be accompanied by their host resident at all times in shared spaces, including the gym, pool, dining area, and parking lot. Management reserves the right to deny entry to unregistered or unauthorized guests.
In case of emergencies or special approvals, guests may contact +234-816-343-5375 (main office) or +1-754-281-2496 (emergency line).
04 · Duration of Stay
Short-Term Guests may stay up to three (3) consecutive nights and a total of ten (10) nights per calendar month without prior written approval.
Extended Guests staying more than ten (10) nights per month must receive written authorization from management and may be required to complete a background check or temporary occupancy form.
Guests found residing beyond the permitted period may be considered unauthorized occupants, which constitutes a lease violation.
05 · Resident Responsibility
Residents are fully responsible for their guests’ behavior and actions while on the property. Any damages, disturbances, or violations caused by guests will be charged directly to the resident’s account.
Residents must ensure that guests follow all community rules, including quiet hours and amenity guidelines.
06 · Quiet Hours
To maintain a peaceful environment for all residents, quiet hours are enforced as follows:
- Weekdays: 10:00 PM – 7:00 AM
- Weekends & Holidays: 11:00 PM – 9:00 AM
During these times, all residents and guests are expected to keep noise to a minimum. This includes conversations, music, televisions, and use of common areas.
07 · Amenities Access
Guests may enjoy property amenities only when accompanied by their host resident. Amenities include Wi-Fi and lounge access, pool area, fitness center, parking lot, and housekeeping services (by arrangement).
Each apartment is limited to two (2) guests per amenity visit unless otherwise approved by management.
08 · Parking Policy
Guest parking is available on a first-come, first-served basis in designated visitor spaces. All guest vehicles must display a temporary parking permit provided by management or security.
Unauthorized parking in resident, staff, or reserved spaces may result in towing at the vehicle owner’s expense. Parking is complimentary for registered guests — no reservation is required.
09 · Conduct & Behavior
Guests must treat all residents, staff, and property respectfully. Loud gatherings, parties, or disruptive behavior will not be tolerated.
Guests under the influence of alcohol or substances who cause disturbances may be asked to leave immediately. Oak Haven — Lodging and Suites reserves the right to revoke guest privileges or request removal of any individual who violates community rules.
10 · Pets
Pets are not allowed for guests unless they are service or emotional support animals with proper documentation.
Residents with approved pets must ensure their animals do not disturb other residents or guests.
11 · Safety & Security
Residents may not share gate codes, key fobs, or suite keys with guests. Guests must enter and exit through designated access points only.
All suspicious activity should be reported to management or the emergency contact number provided above. Guests must comply with all fire, safety, and emergency regulations while on the premises.
12 · Enforcement
Failure to comply with the Guest Policy may result in written warnings or fines, temporary or permanent suspension of guest privileges, or lease violation notices for repeated offenses.
Management reserves the right to deny guest entry or remove guests from the property when necessary to protect the safety and comfort of the community.
13 · Acknowledgment
By residing at Oak Haven — Lodging and Suites, residents acknowledge and agree to abide by this Guest Policy and are responsible for ensuring their guests do the same.
Acknowledgment Record
This acknowledgment block is provided for reference. Signed copies are collected in person by the on-site management office.
Questions about these policies?
Contact Us
Ask about a reservation, guest policy, arrival, accessibility, or anything connected to your stay. Your message stays inside the Oak Haven guest experience.
Careers at Oak Haven
Join a hospitality team where service, growth, and community come together.
Your employment record—from application to separation
Start with an Oak Haven job application, résumé, and cover letter. Authorized management maintains later employment documents in the protected employee repository.
Pre-hiring & onboarding
- Job application, résumé, and cover letter
- Interview notes and reference/background-check results
- Written offer and signed acceptance
- Signed contracts, NDAs, or non-compete clauses
- Signed handbook and policy acknowledgments
Personal information
- Full legal and preferred names
- Home address and phone numbers
- Emergency contact details
- Demographic data where legally permitted
Performance & development
- Signed job descriptions and periodic reviews
- Development plans, training certificates, and education records
- Promotions, demotions, transfers, commendations, and awards
- Disciplinary notices, warnings, and performance-improvement plans
Time, leave & separation
- PTO requests, balances, and leave history
- Resignation or termination documentation
- Exit notes and final-paycheck confirmations
- Returned company-property documentation
Oak Haven Lodging & Suites
Comfort-led stays, thoughtful service, and a welcoming home away from home.
Oak Nexus Systems
Digital hospitality operations, guest intelligence, and connected property experiences.
HavenConnect
Internal collaboration that keeps every department aligned around the guest.
Grow where hospitality feels human
Our teams collaborate across Front Office, Housekeeping, Food & Beverage, Maintenance, Transportation, Security, Finance, Technology, and Management.
- Role-based training and career development
- Day and night shift opportunities
- A respectful, guest-centered workplace
- Modern digital tools through OakPay and HavenConnect
Reveal the person behind the application
Every candidate completes the same role-relevant questions so Oak Haven can compare potential fairly and consistently.
Cognitive aptitude
Problem solving, attention to detail, learning ability, mechanical reasoning, concentration, and focus.
Personality
Workplace preferences, communication style, service orientation, and role-specific fit.
Emotional intelligence
Emotional perception, understanding, empathy, teamwork, and emotion management.
Record on your time. Review on ours.
No calendar invitation is needed until a candidate earns a live conversation. Record each answer separately; hiring managers receive the same question set and one structured review workspace.
Why are you interested in working at Oak Haven?
Verify your application to begin.
Prepare to show your best work
Use these resources before completing an assessment or recorded interview.
About the assessments
Understand cognitive aptitude, personality, and emotional-intelligence measures.
About video interviewing
Learn how one-way recordings work and what happens after submission.
How to prepare
Check your camera, microphone, lighting, background, and examples before recording.
Candidate FAQs
Your application reference, privacy, timing, retakes, assessment, and live-interview questions.
One secure record from application to separation
Applicants provide recruitment information. Once hired, authorized management maintains employment records in Oak Haven’s protected repository; private personnel files are never exposed on the public website.
Pre-hiring & onboarding
Application, résumé, cover letter, interview notes, checks, offer and acceptance, contracts, NDA or non-compete terms, handbook and policy acknowledgments.
Personal & employment
Legal and preferred names, contacts, permitted demographic data, job descriptions, reviews, training, education, promotions, transfers and awards.
Time, conduct & separation
PTO and leave history, notices and PIPs, resignation or termination records, exit notes, final pay, and returned-property documentation.
Access is limited by role. Supporting documents are collected only through authorized Oak Haven workflows.
Operations dashboard
Role-based workflows, rooms, staff handovers, analytics, and incident response.
