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WelcomeGuest
Welcome to Oak Haven

Where Comfort Feels Like Home!

Find the room that feels right, explore it with Haven—our virtual concierge—and arrange every detail of your stay in one place.

Complete front view of Oak Haven Lodging and Suites at dusk
Sapphire Suite at Oak Haven Lodging & Suites
Featured accommodationSapphire Suite
Official accommodations

Choose your suite

4 suite types match your stay

Crystal studio suite at Oak HavenAvailable

Crystal Suite

King · Up to 2 guests
₦50,000/ night
⌁ Workspace❄ Air conditioning◉ Smart TV
Ruby suite at Oak HavenAvailable

Ruby Suite

King · Up to 3 guests
₦80,000/ night
⌁ Workspace✦ Ambient lighting◉ Smart TV
Sapphire suite living area at Oak HavenReserved

Sapphire Suite

Private bedroom · Up to 5 guests
₦120,000/ night
▣ Full kitchen◫ Balcony⌂ Living room
Diamond two-bedroom suite at Oak HavenAvailable

Diamond Suite

2 bedrooms · Up to 4 guests
₦180,000/ night
♙ Family suite⌂ Living space✦ Premium finishes
Live availabilityRoom inventory and rates update inside the booking flow.
Secure checkoutEncrypted payment handoff and protected guest details.
Accessible experienceKeyboard navigation, visible focus, contrast, and image descriptions.
Mobile firstTouch-friendly booking and check-in on phones and tablets.
Guest confidence

Why guests choose Oak Haven

Useful details, trusted feedback, and personal support before arrival.

★★★★★
4.7 guest rating

“Warm service, comfortable rooms, and a smooth arrival experience.”

Read Google reviews
Room detailsKnow before you book

Compare capacity, bed type, amenities, accessibility requests, photos, video, and guided 360° views.

Always availableHaven AI concierge

Ask about check-in, parking, accessibility, pet policies, rooms, transport, and local recommendations.

Explore Ogun State

Plan beyond your room

Directions, transfers, dining, events, and local experiences coordinated in one place.

Directions & transfers

Use the live Nigeria map, street and satellite layers, GPS guidance, and airport transfer requests.

Dining & local guide

Ask Haven for nearby dining, shopping, events, and activities based on your stay.

Direct-booking support

Need help comparing rates or completing checkout? Reach the concierge any time.

Oak Haven guest list

Stay connected

Receive monthly appreciation messages, service updates, returning-guest promotions, and a direct link to plan your next visit.

Guest journey

My Stay

Everything you need before, during, and after your visit.

Choose a room above to review its suite, stay dates, arrival information, and reservation actions.
Stay details

Your arrival at a glance

RoomChoose a room
Check-inFrom 2:00 PM
Check-outBy 12:00 PM
PaymentShown after reservation lookup
Your reservation

Check, manage, or cancel.

Enter the Reservation ID from your confirmation and the email address used when booking. We’ll securely retrieve your stay details.

From your booking confirmation.

Lost your Reservation ID? Check the confirmation shown after booking, or email the concierge at info@oakhavensuites.com.

Event replay · standby loop

Oak Haven Live Events

Watch the restaurant and snooker spaces from multiple angles, or browse the latest event highlights.

Snooker space · Camera 1Continuous highlight loop
Camera 1 · Snooker space
Camera 2 · Restaurant
When no live broadcast is active, highlights continue automatically.

Keep the broadcast current.
Authorized administrators can upload, replace, caption, and organize event pictures and videos.

Open Photos & Videos
At your service

How may we help?

Request assistance now or schedule it for later.

Housekeeping

Room cleaning, fresh towels, linens, and amenities.

Room Service

Meals, drinks, and snacks delivered to your door.

Maintenance

Report an issue and track assistance from our team.

Transportation

Airport transfer, local transport, and pickup requests.

Front Desk

Call the front desk directly for reservations or help with any part of your stay.

Ask for help

Security

24-hour safety assistance and urgent guest support.

Find us

Oak Haven Lodging & Suites

Plot 7 & 9 Oakwood Park, Shimawa Village Road, Shagamu L.G.A., Ogun State, Nigeria · Private tours daily, 9:00 AM–6:00 PM

Concierge: +234 816 343 5375 · info@oakhavensuites.com · www.oakhavensuites.com
Physical AI · Human interface

Meet Haven

Human-like AI assistance across the Oak Haven website, guest app, voice, video, messaging, kiosks, and real-world hospitality experiences.

Phone Agent

Understands intent, answers questions, books follow-ups, captures outcomes, and hands complex calls to staff with context.

Discovery Agent

Guides guests through rooms, services, policies, availability, and tailored recommendations in real time.

Sales Agent

Compares suites, answers booking questions, reduces friction, and guides guests toward an informed reservation.

Human Co-Pilot

Supports employees during calls, conferences, video meetings, staff chats, and WhatsApp conversations.

Open HavenConnect

Retention Agent

Coordinates stay reminders, relevant recommendations, loyalty follow-ups, and personalized re-engagement.

Live journey assistant

Directions to Oak Haven

Share your location while travelling for live guidance and arrival support.

Haven AI Navigation & Travel · Nigeria

Explore Nigeria or allow location access to begin your route to Oak Haven.

Selected locationNigeria
Distance to Oak HavenExplore the map
Map detailStreet & roads
Live travel statusReady
Residential & Guest Standards

Guest Policies

The purpose of this Guest Policy is to ensure a safe, comfortable, and respectful living environment for all residents of Oak Haven — Lodging and Suites. While guests are welcome, residents are responsible for ensuring their visitors comply with community standards, property rules, and quiet hours.

Stay Essentials

Arrival and departure

Check-inFrom 2:00 PM

Early check-in is subject to room availability.

Check-outUntil 12:00 PM

Late check-out is subject to management approval.

Smoking is prohibited in all rooms. Defaulters will be charged a cleaning fine of ₦50,000.
01 · Section 01

01 · Purpose

The purpose of this Guest Policy is to ensure a safe, comfortable, and respectful living environment for all residents of Oak Haven — Lodging and Suites. While guests are welcome, residents are responsible for ensuring their visitors comply with community standards, property rules, and quiet hours.

02 · Section 02

02 · Definition of a Guest

A guest is defined as any person not listed on the resident’s lease agreement who visits or temporarily stays in an apartment or suite. This includes friends, family members, or overnight visitors.

03 · Section 03

03 · Guest Registration & Access

All overnight guests must be registered with management at least 24 hours in advance, either through the front desk or by email at info@oakhavensuites.com.

Guests must be accompanied by their host resident at all times in shared spaces, including the gym, pool, dining area, and parking lot. Management reserves the right to deny entry to unregistered or unauthorized guests.

In case of emergencies or special approvals, guests may contact +234-816-343-5375 (main office) or +1-754-281-2496 (emergency line).

04 · Section 04

04 · Duration of Stay

Short-Term Guests may stay up to three (3) consecutive nights and a total of ten (10) nights per calendar month without prior written approval.

Extended Guests staying more than ten (10) nights per month must receive written authorization from management and may be required to complete a background check or temporary occupancy form.

Guests found residing beyond the permitted period may be considered unauthorized occupants, which constitutes a lease violation.

05 · Section 05

05 · Resident Responsibility

Residents are fully responsible for their guests’ behavior and actions while on the property. Any damages, disturbances, or violations caused by guests will be charged directly to the resident’s account.

Residents must ensure that guests follow all community rules, including quiet hours and amenity guidelines.

06 · Section 06

06 · Quiet Hours

To maintain a peaceful environment for all residents, quiet hours are enforced as follows:

  • Weekdays: 10:00 PM – 7:00 AM
  • Weekends & Holidays: 11:00 PM – 9:00 AM

During these times, all residents and guests are expected to keep noise to a minimum. This includes conversations, music, televisions, and use of common areas.

07 · Section 07

07 · Amenities Access

Guests may enjoy property amenities only when accompanied by their host resident. Amenities include Wi-Fi and lounge access, pool area, fitness center, parking lot, and housekeeping services (by arrangement).

Each apartment is limited to two (2) guests per amenity visit unless otherwise approved by management.

08 · Section 08

08 · Parking Policy

Guest parking is available on a first-come, first-served basis in designated visitor spaces. All guest vehicles must display a temporary parking permit provided by management or security.

Unauthorized parking in resident, staff, or reserved spaces may result in towing at the vehicle owner’s expense. Parking is complimentary for registered guests — no reservation is required.

09 · Section 09

09 · Conduct & Behavior

Guests must treat all residents, staff, and property respectfully. Loud gatherings, parties, or disruptive behavior will not be tolerated.

Guests under the influence of alcohol or substances who cause disturbances may be asked to leave immediately. Oak Haven — Lodging and Suites reserves the right to revoke guest privileges or request removal of any individual who violates community rules.

10 · Section 10

10 · Pets

Pets are not allowed for guests unless they are service or emotional support animals with proper documentation.

Residents with approved pets must ensure their animals do not disturb other residents or guests.

11 · Section 11

11 · Safety & Security

Residents may not share gate codes, key fobs, or suite keys with guests. Guests must enter and exit through designated access points only.

All suspicious activity should be reported to management or the emergency contact number provided above. Guests must comply with all fire, safety, and emergency regulations while on the premises.

12 · Section 12

12 · Enforcement

Failure to comply with the Guest Policy may result in written warnings or fines, temporary or permanent suspension of guest privileges, or lease violation notices for repeated offenses.

Management reserves the right to deny guest entry or remove guests from the property when necessary to protect the safety and comfort of the community.

13 · Section 13

13 · Acknowledgment

By residing at Oak Haven — Lodging and Suites, residents acknowledge and agree to abide by this Guest Policy and are responsible for ensuring their guests do the same.

Acknowledgment Record

Resident Name
Apartment #
Resident Signature
Date
Management Representative
Signature
Date

This acknowledgment block is provided for reference. Signed copies are collected in person by the on-site management office.

Continue Exploring

Questions about these policies?

Oak Haven Guest Support

Contact Us

Ask about a reservation, guest policy, arrival, accessibility, or anything connected to your stay. Your message stays inside the Oak Haven guest experience.

Send a message

Build exceptional stays with us

Careers at Oak Haven

Join a hospitality team where service, growth, and community come together.

Hiring & onboarding records

Your employment record—from application to separation

Start with an Oak Haven job application, résumé, and cover letter. Authorized management maintains later employment documents in the protected employee repository.

01

Pre-hiring & onboarding

  • Job application, résumé, and cover letter
  • Interview notes and reference/background-check results
  • Written offer and signed acceptance
  • Signed contracts, NDAs, or non-compete clauses
  • Signed handbook and policy acknowledgments
02

Personal information

  • Full legal and preferred names
  • Home address and phone numbers
  • Emergency contact details
  • Demographic data where legally permitted
03

Performance & development

  • Signed job descriptions and periodic reviews
  • Development plans, training certificates, and education records
  • Promotions, demotions, transfers, commendations, and awards
  • Disciplinary notices, warnings, and performance-improvement plans
04

Time, leave & separation

  • PTO requests, balances, and leave history
  • Resignation or termination documentation
  • Exit notes and final-paycheck confirmations
  • Returned company-property documentation
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Oak Haven Lodging & Suites

Comfort-led stays, thoughtful service, and a welcoming home away from home.

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Oak Nexus Systems

Digital hospitality operations, guest intelligence, and connected property experiences.

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HavenConnect

Internal collaboration that keeps every department aligned around the guest.

Life at Oak Haven

Grow where hospitality feels human

Our teams collaborate across Front Office, Housekeeping, Food & Beverage, Maintenance, Transportation, Security, Finance, Technology, and Management.

  • Role-based training and career development
  • Day and night shift opportunities
  • A respectful, guest-centered workplace
  • Modern digital tools through OakPay and HavenConnect
Serve with careWork as one teamOwn every detailKeep learning
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Assess for potential

Reveal the person behind the application

Every candidate completes the same role-relevant questions so Oak Haven can compare potential fairly and consistently.

01

Cognitive aptitude

Problem solving, attention to detail, learning ability, mechanical reasoning, concentration, and focus.

02

Personality

Workplace preferences, communication style, service orientation, and role-specific fit.

03

Emotional intelligence

Emotional perception, understanding, empathy, teamwork, and emotion management.

HavenConnect video interviewing

Record on your time. Review on ours.

No calendar invitation is needed until a candidate earns a live conversation. Record each answer separately; hiring managers receive the same question set and one structured review workspace.

Question 1 of 3

Why are you interested in working at Oak Haven?

Verify your application to begin.

Candidate Resource Hub

Prepare to show your best work

Use these resources before completing an assessment or recorded interview.

About the assessments

Understand cognitive aptitude, personality, and emotional-intelligence measures.

About video interviewing

Learn how one-way recordings work and what happens after submission.

How to prepare

Check your camera, microphone, lighting, background, and examples before recording.

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Candidate FAQs

Your application reference, privacy, timing, retakes, assessment, and live-interview questions.

Employee record lifecycle

One secure record from application to separation

Applicants provide recruitment information. Once hired, authorized management maintains employment records in Oak Haven’s protected repository; private personnel files are never exposed on the public website.

01

Pre-hiring & onboarding

Application, résumé, cover letter, interview notes, checks, offer and acceptance, contracts, NDA or non-compete terms, handbook and policy acknowledgments.

02

Personal & employment

Legal and preferred names, contacts, permitted demographic data, job descriptions, reviews, training, education, promotions, transfers and awards.

03

Time, conduct & separation

PTO and leave history, notices and PIPs, resignation or termination records, exit notes, final pay, and returned-property documentation.

Privacy notice

Access is limited by role. Supporting documents are collected only through authorized Oak Haven workflows.

Oak Haven Operations Hub

Operations dashboard

Role-based workflows, rooms, staff handovers, analytics, and incident response.